• Home
  • Experience
  • Services
  • Projects
  • About
401-transversal-mark.svg

Privacy Policy

1. Introduction and organizational information:

We, at Transversal Project AB, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our websites www.transversal.eu, including sub-domains and any related interactions. This privacy policy also covers all other websites operated by Transversal Project AB, including https://lento.network/, https://borderlineoffensive.eu/, https://sun-plugged.eu/, and https://lakescape.eu/. u/.

Our primary goals in processing this information include:

 

  • Enhancing the user experience on our platform by understanding customer needs and preferences.
  • Providing timely support and responding to inquiries and service requests.
  • Improving our products and services to meet the evolving demands of our users.
  • Conducting necessary business operations, such as billing and account management.

 

It is our policy to process personal information with the utmost respect for your privacy and security. We comply with all relevant regulations and guidelines to protect the data we handle against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.

 

  • We do have a designated Data Protection Officer (DPO). Should you have any questions or require further information about how we manage personal information, please feel free to contact us at info [at] transversal [dot] eu.

 

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

 

EFFECTIVE DATE: [2026-01-01]

 

 

2. Scope and application:

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our websites (detailed in 1.), using our services as a registered user, or engaging with us as a valued customer, we process your personal data with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.

 

3. Data collection and processing:

Our commitment to transparency and data protection extends to how we collect, use and store your personal information. We gather personal data through various interactions, including but not limited to, when you utilize our services or products, such as Marketing services, or directly provide information to us.

The following list details the types of personal information we may process:

 

  • First and last name
  • Email address
  • Phone number
  • Postal address
  • IP-based approximate location
  • Interaction logs (e.g., clicks, time spent on pages)
  • Purchase history

 

Please note that we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly, according to your rights and preferences, and in accordance with all applicable laws.

At Transversal Project AB, we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the key ways in which we use the personal information collected:

 

  • Authentication and security
  • Analytics and performance tracking
  • Compliance with legal obligations
  • Customer support
  • Fraud prevention and risk mitigation
  • Payment processing 

 

We are committed to ensuring that your data is used solely for the purposes for which it was collected and in ways that you have authorized, and that it is stored, transmitted, and deleted securely.

 

4. Data storage and protection:

DATA STORAGE:

Personal information is stored in secure servers are distributed all over the world. The main points of presence include Germany and the USA.

 

For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.

 

Data hosting partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. Your data is processed via a safe encrypted connection using the HTTPS protocol, and our data hosting partners also implement security measures designed to protect personal data, including physical, electronic, and procedural measures.

 

DATA PROTECTION MEASURES:

  • Encryption: To protect data during transfer and at rest, we employ robust encryption technologies.
  • Access control: Access to personal information is strictly limited to authorized personnel who have a legitimate business need to access the data. We enforce strict access controls and regularly review permissions.
  • Security audits and monitoring: Regular security audits are conducted to identify and remediate potential vulnerabilities. We also monitor our systems for unusual activities to prevent unauthorized access.

 

5. Sharing personal information:

 

Third-party service providers: We may share your information with third-party service providers that perform services on our behalf. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information secure and confidential. These partners are prohibited from using your personal information for any purpose other than to provide these services to Transversal Project AB.

 

Third-party service providers:

 

Tilda Publishing Ltd. https://tilda.cc/ 

 

The representative of the thids-part service provider in the territory of the EU is Tilda Publishing Ltd., registration number: 3701272VH, address: Pembroke House, 28-32 Pembroke Street Upper, Dublin 2, D02 NT28, email: gdpr@tilda.cc.  The representative is authorized to receive communications from supervisory authorities, as well as requests from EU Users regarding the processing of personal data and the fulfillment of GDPR requirements.

 

Stripe, Inc. https://stripe.com/

 

You may exercise your rights by contacting our DPO at dpo@stripe.com. If you are a resident of the EEA or the Stripe entity accountable for your Personal Data is otherwise subject to the GDPR, and you believe our processing of your information contradicts the GDPR, you may direct your questions or complaints to the Irish Data Protection Commission. 

 

Data processing agreements:

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

 

6. Transparency and control:

 

We believe in transparency and providing you with control over your personal information. You will always be informed about your rights, our collection, use, and sharing of your data, as well as any changes to our data processing practices. Where applicable, you will have the option to grant or change your consent for such changes.

 

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we use, share, and disclose personal information, please reach out to us at info [at] transversal [dot] eu.

 

User rights and choices:

At Transversal Project AB, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:

 

Your rights:

  • Right of access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
  • Right to rectification (Art. 16 GDPR): You may request correction or completion of any personal information that is inaccurate or incomplete.
  • Right to erasure (‘Right to be forgotten’) (Art. 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
  • Right to restriction of processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to data portability (Art. 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit the data to another controller.
  • Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.
  • Right to withdraw consent (Art. 7(3) GDPR): Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

 

EXERCISING YOUR RIGHTS:

To exercise any of these rights, please contact us at info [at] transversal [dot] eu. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

We are committed to facilitating your ability to exercise your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to get in touch with us.

 

7. Cookies and tracking technologies:

At Transversal Project AB, we value your privacy and are committed to being transparent about our use of cookies and other similar tracking technologies on our website www.transversal.eu, including sub-domains and any related interactions, as well as other websites operated by Transversal Project AB, including https://lento.network/, https://borderlineoffensive.eu/, https://sun-plugged.eu/, and https://lakescape.eu/.

 

These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

 

UNDERSTANDING COOKIES AND TRACKING TECHNOLOGIES:

Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

HOW WE USE THESE TECHNOLOGIES:

  • Essential cookies: Necessary for the website’s functionality, such as authentication and security. They

do not require consent.

  • Performance and analytics cookies: These collect information about how visitors use our website,

which pages are visited most frequently, and if error messages are received from web pages. These

cookies help us improve our website.

  • Functional cookies: These enable the website to provide enhanced functionality and personalization,

like remembering your preferences.

  • Advertising and targeting cookies: These are used to deliver advertisements relevant to you and your

interests. They are also used to limit the number of times you see an advertisement and help measure the

effectiveness of advertising campaigns.

YOUR CHOICES AND CONSENT:

Upon your first visit, our website will present you with a cookie consent banner, where you can:

  • Accept all cookies: Consent to the use of all cookies and tracking technologies.
  • Reject non-essential cookies: Only essential cookies will be used to provide you with necessary website

functions.

  • Customize your preferences: Choose which categories of cookies you wish to allow.

INTERNATIONAL DATA TRANSFERS:

At [company name], we may transfer your personal information to locations outside of your country of residence, including to countries that may have different data protection laws than those in your jurisdiction. We want to assure you that any such transfers are conducted with the utmost care and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Direct marketing and communications:

At [company name], we may use your personal information to send you direct marketing communications about our products, services, promotions, and other relevant information that we believe may be of interest to you. We are committed to ensuring that our direct marketing practices are transparent, lawful, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

Obtaining consent for direct marketing:

  • Opt-in consent: We will obtain your explicit opt-in consent before sending you direct marketing

communications, where required by law. This means that you will have the opportunity to actively consent

to receiving marketing messages from us before we send them to you. • Unsubscribe option: Every direct marketing communication we send will include clear instructions on

how to unsubscribe or opt-out from receiving future marketing communications. You can exercise your

right to opt-out at any time, and we will promptly honor your request to stop sending you marketing

messages.

TYPES OF DIRECT MARKETING COMMUNICATIONS:

We may use your personal information to send you direct marketing communications via various channels, including:

Delete as applicable:

  • Email • Telemarketing • SMS • Postal mail • Social media platforms • Telephone calls • Push notifications • In-app messaging • Chatbots • Retargeting ads • Referral programs • Direct video marketing • Geotargeted marketing

MANAGING YOUR PREFERENCES:

You have control over the direct marketing communications you receive from us. You can manage your communication preferences by selecting the channels via which you would like to hear from us, or by using the unsubscribe link provided in our marketing emails or text messages.

Data breach notification procedures:

At [company name], we understand the importance of protecting your personal information and take proactive measures to safeguard it. In the event of a data breach posing a risk to your privacy rights and freedoms, we have established clear procedures for promptly identifying, assessing, and mitigating the impact of the breach. Our data breach notification procedures are designed to comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR).

DETECTION AND ASSESSMENT:

  • Internal monitoring: We employ robust security measures and monitoring systems to detect and

respond to potential data breaches promptly.

  • Assessment of breach impact: Upon discovery of a data breach, we will conduct a thorough

assessment to determine the nature and scope of the breach, including the types of personal information

involved and the potential impact on affected individuals.

NOTIFICATION OBLIGATIONS:

  • Regulatory authorities: If required by law, we will notify the relevant data protection authorities of the

data breach within 72 hours, following the procedures specified by applicable regulations.

  • Affected individuals: If a data breach poses a significant risk to your privacy rights and freedoms, we

will notify you within 72 hours, providing clear and concise information about the breach, the types of

personal information affected, and the steps you can take to protect yourself.

COMMUNICATION CHANNELS:

  • Email notification: We may notify affected individuals via email, using the contact information provided

to us, if feasible and appropriate.

  • Website notification: We may also post a notification on our website or through other communication

channels accessible to affected individuals.

SUPPORT AND ASSISTANCE:

In the event of a data breach, we are committed to providing affected individuals with the support and assistance they need, including guidance on steps they can take to mitigate the potential risks associated with the breach.

Point of contact: If you have questions or concerns about a data breach or believe you may have been affected, please contact us immediately at [company email address] or [company phone number].

Policy updates and changes:

At [company name], we are committed to keeping you informed about how we handle your personal information and any changes to our privacy practices. We may update this privacy policy from time to time to reflect changes in legal requirements, industry standards, or our business operations. We want to assure you that any updates will be communicated transparently and in accordance with applicable data protection laws.

NOTIFICATION OF CHANGES:

  • Notification process: In the event of significant changes to our privacy policy that may affect your rights

or the way we handle your personal information, we will provide notice through prominent means, such as

email, website notifications, or other appropriate channels. We will also indicate the effective date of the

updated policy at the top of the document.

  • Reviewing changes: We encourage you to review our privacy policy periodically to stay informed about

how we collect, use, and protect your personal information. Your continued use of our services after any

changes to the policy signifies your acceptance of the updated terms.

OPT-IN CONSENT FOR MATERIAL CHANGES:

For material changes to our privacy policy that require your consent under applicable data protection laws, such as the General Data Protection Regulation (GDPR), we will seek your explicit opt-in consent before implementing the changes. You will have the opportunity to review the updated policy and provide your consent before any changes take effect.

 

Contact us:

If you have any questions or concerns about this privacy policy or updates to it, please contact us. We are here to address any inquiries you may have and to ensure that you have the information you need to feel confident about how your personal information is handled.

 

Here is our company information:

 

Transversal Project AB

Villandsvägen 6

24538 Staffanstorp

Sweden

 

Company registration number: 559314-6235

 

You can always write to us at: info[at] transversal [dot] eu. 

 

This policy is effective from 2026-01-01. Last updated on 2026-02-24.